FAQ
Frequently asked questions
How to make a pickup order for a catering event:
Place an inquiry on our website under event inquiry for the time and date you want. Large catering orders must be made up to 7 days in advance to guarantee full menu availability for your event.
How to make a reservation for a table or a room:
Reservations for rooms must be made in advance and can be booked based on availability in 3 hour blocks.
Place an inquiry on our website under event inquiry.
Cost
We do not charge fees to reserve a room, but any event will need a credit card number to be placed on file in order to hold the room.
Cancellations must be made 48 hours prior to the reserved date in order to avoid a $200 fee that will be charged to the card on file.
Events Monday – Wednesday with 25 guests or more guests must preorder food.
Events Thursday – Sunday with 20 or more guests must preorder food
Payment
Your full balance is due upon the conclusion of the event. We can take up to three separate forms of payment for the food for your event, and we can accommodate separate checks for alcohol.
We accept all major credit cards, debit cards, Local Cue Gift Cards, and cash
Please Note:
We do not add service fees or auto gratuity to any event
Games
All our tabletop board games, card games, shuffleboard, giant jenga, giant connect four are complimentary to play. You may bring your own game, but if it is not a tabletop board game you will need to get approval.
Desserts
You may bring your own cake or desserts, and we will provide complimentary disposable plates, cutlery and cake cutter for your event. Please let us know if you need a table for your desserts.
Decorating
Decorations are allowed. Confetti and glitter are prohibited (including balloons with confetti or glitter)
Hosts must take all decorations upon conclusion of event.
Should you want to decorate the room, we allow up to 45 minutes prior to the event, but it must be arranged when the reservation is made.
If reservation time is well into the evening, be aware that we will seat the room prior to your party. We typically allow 45 minutes between events to prepare a room for the next reservation.
Event Menu Timeline
If you are preordering food for your event, we would like to receive your menu 14 days prior to your event, but no later than 7 days prior to guarantee full menu availability for your event.
You may adjust your menu options up to 48 hours prior if your guest count changes, but some items such as brisket may not be available as they are limited daily.